STRATEGY, TRANSFORMATION, CONSULTING
Intelligent Business Process
Automation
Enhance Customer Experience, Customer Journey, Scale, Speed and Quality by Process Re-engineering through the power of Data, Analytcis, AI and Multi-Cloud.
Benefits of Intelligent Automation with AI and Analytics
AI-powered Intelligent Automation offers several significant benefits that extend beyond the traditional goals of automation.
Improved Customer Experience and enhance Decision-Making: AI-powered Intelligent Automation can enhance the customer experience and decision making by providing personalized recommendations, faster response times, better problem-solving capabilities and valuable insights.
Increased Efficiency and Growth Opportunities: AI-Powered algorithms can adapt to changing conditions and analyzing market trends to adjust workflows to maximize efficiency and Growth opportunities.
Cost Savings: Although the primary focus of AI-powered automation may not be cost reduction, it still contributes to cost savings in various ways. By reducing manual labor and the likelihood of errors, organizations can optimize resource allocation, minimize waste, and enhance inventory management, further reducing expenses.
In conclusion, AI-powered Intelligent Automation is transforming the way organizations operate by empowering businesses to make better decisions, seize growth opportunities, foster innovation, and create more efficient, customer-centric processes.
Introduction - Robotics Process Automation / RPA
Robotic process automation (RPA) became a buzz word in the industry around 8-10 years back.
However as per some leading research papers, most of the enterprises are still trying to extract better value from their investments in automation, and only 60% automation initiatives are meeting client expectations. Some of key contributing factors to this are lack of organizational clarity, poor data quality, risk and compliance issues, uncertain business cases, and scaling up.
All started with RPA-led automation for task-level automation to drive productivity improvements and cost reduction, but its value potential increases exponentially when combined with clear organizational strategy and other tools. RPA combined with APIs, ML, process mining, cognitive assistants can fuel more end-to-end business process automation, deliver superior business outcomes, and better stakeholder experiences.
To truly unlock the automation potential, there is need for integrated solutions combining automation, analytics & AI. Businesses need to ensure they have the right talent, technology infrastructure, automation, data, and AI to drive success with minimal manual interventions that impede progress and speed.
Our Capabilities to implement Intelligent Automation and AI
CIOAdvisory.ai boasts extensive industry experience spanning Banking, Healthcare Payor & Provider, Energy, Mortgages, Telecom & Media, positioning us as automation experts. We excel in automating backend and real-time customer processes using cutting-edge technologies.
Our expert team collaborates closely to assess automation potential, ensuring optimal ROI. We align strategic roadmaps with your organizational goals, curating a tailored toolkit of technologies for effective automation.
We meticulously design workflows, employ process mapping, define triggers, and clarify human-machine roles. Our guidance extends to data collection methods and quality enhancements for improved automation efficiency.
We measure success beyond traditional metrics, aligning performance indicators with your business objectives. Prior to full-scale deployment, we offer proof of concept and pilot phases to showcase automation's concrete benefits.
Our comprehensive approach encompasses risk identification and mitigation, addressing security and compliance concerns.
Understanding that automation is an evolving journey, we continuously monitor processes, pinpoint bottlenecks, and propose enhancements, ensuring optimized stakeholder experiences.
Intelligent Automation – Our Advisory Services:
Our Customer Experience (CX) Practice aims to help businesses build lasting and meaningful relationships with their customers and improve brand loyalty not only to patronize business but also become advocates who refer others based on their positive experiences
Our Services
Intelligent Automation combines artificial intelligence (AI) and automation technologies to streamline and optimize business processes. Our experts assist organizations in planning, implementing, and managing their automation initiatives to deliver better efficiency and enhance decision-making.
Assessment & Strategy
Define a strategic roadmap for automation implementation
Technology Selection
Offer insights into selecting the right automation tools and technologies
Process Identification
Help identify processes that are suitable for automation
Workflow Design
Define automation triggers & Target Operating Model
Proof of concept, Pilot and help create Business Case
Demonstrate benefits of automation before full-scale implementation
Implementation Services
Translating plan into reality
Change Management
Provide strategies for communication, training, and addressing resistance
Risk Management & compliance
Implement measures to mitigate risks associated with automation
Continuous Improvement
Continuous improvement through performance monitoring and identify enhancements